OssKin

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Frequently Asked Questions

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Clinicians FAQ

Evoke has been designed for patients who suffer from OA (mild to severe osteoarthritis), torn meniscus, or for people requiring load reduction and redistribution.   

Provoke has been designed for patients who suffer from crossed ligaments (Torn ACL, MCL, LCL), torn medicus or knee instability 

The weight is around 8.5 oz. This is around 50% lighter than the average OA double upright hinged knee braces on the market. 

The weight is around 11.5 oz This is around 40% lighter than the average ligament double upright hinged knee braces on the market. 

To become a certified OssKin provider, you can request a 1-hour online virtual training with our experts. To get started, please book a 5-min call with our sales team.   

Note: For US-based orthotists with ABC accreditation, you will obtain 1 scientific CEU at the end of the training.  

Contact Contact Customer Service at 1-888-308-7978  

Call our Customer Service at 1-888-308-7978 or contact us at production@osskin.com with the patient’s full name for the order and a request for tracking or estimated time of delivery (ETD).  

  • Evoke: Suggested L-Code L1846 
  • Provoke: Suggested L-Code L1846 

End-User FAQ

The brace will already be customized to your specific measurements and digitally modelized based off a scan of your leg. With your clinician, you can choose the color of your brace.  

Yes, with our low-profile design, it can easily fit under any piece of loose clothing. 

This is the most optimal manufacturing process to get a truly custom bespoke fit brace. 

OssKin does not sell directly to patients. Our products are available through healthcare providers. Please contact your local healthcare provider in order to better assist you based on insurance coverage of our products. 

Please visit https://www.osskin.com/document-finder/. Products are sorted by categories and Care, Maintenance and Fitting documents can be downloaded. 

We recommend hand washing all our products with a mild detergent and letting them air dry. Please do not put any products in the washing machine, dryer, or even the dishwasher, as this will compromise the material. 

  • Evoke: OssKin warrants the frame components to be free of defects in materials and workmanship for 5 years of the original patient. Straps, liners/covers, pads, pins, and other soft components are guaranteed free from defects in materials and workmanship for the first 6 months.  
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  • Provoke: OssKin warrants the frame components to be free of defects in materials and workmanship for 3 years of the original patient. Straps, liners/covers, pads, pins, and other soft components are guaranteed free from defects in materials and workmanship for the first 6 months. 

Please contact your local healthcare provider for order tracking updates. 

OssKin does not sell directly to patients. Our products are available through healthcare providers. 
 

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